How to Resolve Moratorium in MMM Nigeria
MORATORIUM means a situation where a participant's account is frozen for a specified period of time which stretches from 3days to 35days depending the issue warranting the moratorium or support feedback time.
Funny enough you can be on moratorium without knowing, but one of the most pronounced evidence is that you may not be matched to Provide Help or Get Help within the stipulated time.
CAUSES:
Some but not all of the causes of moratorium includes:
Editing participants personal details in the Personal Office without authorization.
Editing existing bank details without authorization.
Adding new bank details in your Personal Office Account section without authorization.
Adding a Bitcoin account in your Personal Office without authorization.
Changing phone number without authorization.
Changing email without authorization.
Operating more than one Personal Office mostly when there is no installed software shielding your IP address from external views like certain good antivirus does.
Registering more than one account with a particular detail.
Making adjustments to the Personal Office when Mavros are green or near release date.
These situations leads to moratorium for the benefits of participants because of the society we find ourselves. People are working hard to reap where dey never dug and support/CRO is making sure every adjustment seen as a handiwork of hackers result to moratorium for proper verification.
HOW TO AVOID IT.
It should be a routine thing to always verify registration and personal office particulars immediately after registration like Names, Emails, Phone Number, Referer, Guider, Bank Details, etc and making all necessary adjustments before proceeding to Provide Help.
Any detail to be changed should be dully communicated to support and directives taking from them.
Do not have multiple accounts.
If you feel you are not comfortable with your Personal Office and wish to go away for a longer time, write for the closure of the Personal Office and re-register when you finally come back with same details, though some vital details will still not remain in the new PO like the registration bonus which you have taken in your first registration.
When there are conflicting issues with other participants, kindly be honest, fair and sincere, that is the only way you can have all requirements when support will call for it for verification.
Avoid uploading false Proof Of Payment.
HOW TO RESOLVE MORATORIUM
Now that you are in Moratorium, take the following steps to get out of that mode.
1. Place your ID card (international passport/driver licence/national I'd card/voters card) closely to your face and snap it.
2. Hold such id card in your hand and snap it again
3. Click on Support and select Create
4. Select Identity Verification as your topic
5. Upload the two pictures you snapped and I write that such pictures is for your identification and verification purpose
6. Click on save
Wait for Support response thereafter
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